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Cancellation Policy

  • Advance Notice

    • Cancellations must be made at least 24 hours before your scheduled time.

  • Refunds & Credits

    • Cancellations made within the allowed window:

      • Are eligible for a full refund or

      • A credit toward a future booking (valid for 30 days)

    • No-shows or late cancellations (under 24 hours) are non-refundable.

  • Membership Consideration

    • Members may cancel up to 2 bookings per month with no penalty.

    • Additional late cancellations may result in a 25% fee.

  • Weather Exceptions

    • For outdoor courts, weather-related cancellations will be rescheduled free of charge.

  • How to Cancel

    • Log in to your account and cancel online, or contact us:

      • 📞 [Your Phone Number]

      • 📧 [Your Email Address]

  • Abuse of Booking System

    • Repeated late cancellations or no-shows may result in:

      • Suspension of booking privileges

      • Temporary or permanent account restrictions